Privacy Policy

Privacy Policy

Last Updated: [19/01/2025]

Alta Vita (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.altavita.uk (the “Site”) or interact with our services.

Please read this Privacy Policy carefully. By using our Site or services, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

We may collect personal and non-personal information to improve our services, fulfill orders, and communicate with you effectively.

a. Personal Information

When you make a purchase or interact with us, we may collect:

• Name
• Email address
• Shipping and billing addresses
• Payment details (processed securely via third-party payment processors)
• Phone number

b. Non-Personal Information

We may also collect non-identifiable data such as:

• IP address
• Browser type
• Device information
• Pages visited on our Site
• Date and time of visits

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders.
• To improve the functionality and user experience of our Site.
• To communicate updates, promotions, or marketing messages (with your consent).
• To detect and prevent fraudulent or unauthorized activities.
• To comply with legal and regulatory requirements.

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3. How We Share Your Information

We value your privacy and do not sell your personal information. However, we may share your data with trusted third parties:

• Service Providers: For payment processing, shipping, and email marketing.
• Compliance Purposes: To comply with legal obligations, court orders, or regulatory requirements.

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4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and analyze how you use the Site.

a. What Are Cookies?

Cookies are small files stored on your device that allow us to remember your preferences and activities on our Site.

b. Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of the Site.
• Analytical Cookies: Help us understand user behavior and improve functionality.
• Marketing Cookies: Deliver personalized ads based on your browsing habits.

You can manage or disable cookies through your browser settings.

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5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

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6. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

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7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access to your data.
• Rectification of inaccurate or incomplete data.
• Deletion of your data.
• Withdrawal of consent for data processing.

To exercise these rights, please contact us at altavitaclothing@gmail.com.

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8. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any personal information.

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9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: altavitaclothing@gmail.com
Website: www.altavita.uk